Univo Data

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IT Services


Network Monitoring & Maintenance Made Easy

Some computer consultants profit from failures in your IT environment. The more problems you have, the more money they make. At Univo Data, we do things differently. Our goal is to prevent downtime, data loss, financial loss, or interruptions of business by addressing issues before they become problems. The Our Way network support program is designed to make it impossible for us to profit from technology troubles in any way.

Built for Your Business

Every business is different, and the Our Way program is designed to adapt to your needs. It's perfect for any clients who:

  • Need to have their computer network, e-mail, database, and internet access up and running 24/7/365 without problems.
  • Value the security of their data, and want to do everything possible to prevent loss, corruption, or theft.
  • Want to maximize the speed, availability, and performance of their network.
  • Dislike dealing with — or thinking about — computer problems and other complexities of operating a computer network.
  • Don't have the time or staff to deal with computer network maintenance.
 

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Getting Started

Getting started is easy. Simply contact us to book your free, on-site 27-point problem-prevent audit. This audit is performed by one of our senior technicians. You'll receive a detailed report that identifies where you are at high risk for viruses, downtime, and other issues. It also identifies your options for protecting your network. We focus on simple, low-cost fixes that deliver the results you want within your budget.

Based on the result of your audit, we recommend a level of service that meets your needs. You are under no obligation to sign up for any of our services. The goal of the audit is simply to determine whether our services are a good fit for your company.

A World of Benefits

The Our Way network support program delivers a world of benefits. Our network monitoring and maintenance will save you money by preventing expensive network disasters, which means you'll avoid expensive repairs and recovery costs. But that's just the beginning. You'll also experience faster performance, fewer glitches, and essentially zero downtime. Any system will degrade in performance over time, resulting in slow-downs, hang-ups, and crashes. Our preventative maintenance and network monitoring programs proactively detect these problems early and prevent them from escalating.

Essentially, we act as an alternative to an in-house IT department — without the high costs. As a network maintenance customer, you'll have access to a knowledgeable support staff that can be reached on a moment's notice whenever you run into an issue.

Save Money

Save money on IT services that you are already paying for. Most IT firms will nickel and dime you over every little thing they do. Under our program, you'll pay one flat, affordable rate and get all the technical support you need. There are no hidden charges, caveats, or disclaimers. With remote support, you'll eliminate trip fees and receive a faster response. We have the ability to remotely access and repair most network problems right from our offices. If we cannot fix it remotely, we will dispatch a technician to your office the same day, as outlined in our master service level agreement.

Our low flat rates make budgeting simple and easy. You'll sleep easier knowing that the "gremlins at the gate" are being watched. Cybercriminals never sleep — and neither do we! Thanks to our 24/7/365 monitoring and ongoing maintenance, you'll be protected at all times.

Safeguard Your Data

Your data is valuable and may contain sensitive client details. If you rely on your computer systems for daily operations, it's time to get serious about protecting your critical, irreplaceable electronic information. We safeguard your data, using proven techniques to keep out prying eyes. This service provides business owners with total peace of mind.

Smooth & Efficient

We will stop annoying spam, pop-ups, and spyware from taking over your computer and your network. Not only are these intruders annoying, but they can introduce viruses and jeopardize the security of your network. Contact us to find out more.